Effective Date: September 10, 2026
At IPTV Stream Master, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or purchase our subscription services.
1. Information We Collect
We only collect minimal personal information necessary to deliver your subscription and provide technical support:
- Contact Information: Email address, phone number, or WhatsApp contact details provided during checkout or support requests.
- Technical & Device Details: Basic connection info required for server activation and troubleshooting app setups.
Note: We do NOT collect, store, or process any credit card numbers or sensitive banking details directly on our servers.
2. How We Use Your Information
Your information is strictly used for the following operational purposes:
- Delivering your subscription login credentials (M3U playlist links / XCIPTV app details).
- Providing 24/7 customer support via WhatsApp or email.
- Sending essential service updates, renewal reminders, or technical maintenance alerts.
3. Data Protection & Security
We implement strict industry-standard security measures to safeguard your personal data:
- SSL Encryption: All data transmitted across our website is encrypted using high-grade SSL/TLS protocols.
- Secure Access: Your subscription credentials and contact details are stored in encrypted environments accessible only by authorized support personnel.
4. Zero Third-Party Sharing
We maintain a strict zero-sharing policy. We do not sell, trade, rent, or lease your personal information or contact details to third-party marketing companies, advertisers, or external organizations under any circumstances.
5. Your Data Rights
You have full control over your data. At any time, you have the right to:
- Request access to the personal data we hold about you.
- Request immediate deletion or modification of your contact details from our records.
6. Contact Us
If you have any questions or concerns regarding this Privacy Policy or how your data is handled, please contact our support team directly via WhatsApp or email.